Quality in business

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•Ensuring the product is easy to use

•Ensuring the product is reliable and long lasting

•Building in features that minimise production error

Detection ensures that quality problems are spotted before they reach the customer. Increasingly businesses are making this the responsibility or every employee.

Correction this is not just about correcting faults, but why there is a problem so steps can be taken to ensure it does not recur.

Improvement customer's expectations of quality are always changing and it is important that businesses seek to improve quality.

Total quality management (TQM)

TQM is a philosophy not a management tool. It is a way of looking at quality issues, with every one responsible for looking at quality in every part of the business. TQM is about building in rather than inspecting out. TQM was attempted by BASF by trying to get all their employees to think of those they work for as customers, even if they are fellow employees. An example in BASF would be for the maintenance engineer to treat a shop-floor worker with a defective machine as a valued customer, rather than a nuisance. Other main features of TQM are

•The use of quality circles.

•Emphasis upon service and after-sales service quality as well as quality manufacture.

•The idea that high quality (and low cost) stem from getting things right first time.

Quality circles

This is where a group of employees meet regularly for the purpose of identifying problems and recommending solutions. This is thought of as a Japanese technique, however the idea come from the USA. BASF regularly use this method. The most effective quality circles have these features

•The group consists of between 5 and 10 people and all members have special training in quality control techniques, decision making and problem solving.

•Membership is voluntary and people can choose their own issues/problems too examine.

•The group has access to management and can make suggestions and recommendations.

ISO 000

ISO international organisation for standardisation is the official terminology based on the Greek, isos, meaning equal as in isobar (places with the same atmospheric pressure) or isotherm places with the same temperature.

000 The series of standards. There are three standards

ISO 001 is for businesses such as BASF with a large element of design in what they sell

ISO 00 is for businesses with little or no design in what is sold, e.g. simple standards product

ISO 00 is for small businesses which often use the "WYSIWYG" (what you see is what you get) approach to their product/service, such as window cleaners. (See back page for ISO 001)

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"To fully appreciate organisations you must understand the nature of power and politics within organisations". Critically evaluate this statement.

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The beauty of a prism lies not only in its ability to refract light, but also in the varying perspectives each angle offers. Likewise the analysis of organisations is often encapsulated in three differing viewpoints. They are namely, the structural-rational, symbolic-cultural and the political approaches. Each approach individually though lacks an element or two that inhibits our ability to understand organisations fully. An integration of all three frameworks provides a fuller picture as attractive as a prism in its full glory.

The structural framework focuses on the rational and formal aspects of organisations. This approach is usually associated with excessive bureaucracy and rigidity. According to the structural framework, conflict, if and when it occurs, is due to a lack of differentiation in responsibilities. The result is a highly structured Weberian system, with a clear cut division of labour among positions which enables a high degree of specialisation. Also, the scope of authority of supervisors over subordinates is clearly demarcated, thus reducing the potential for conflict (Blau, p 0). McDonald's manifests such a Weberian system, unlike most other organizations which allow their employees more latitude. As such, conflict does occur, and people have to cope. According to Blau and Schoenherr (17, p -), structure is 'independent of the personalities and psychological dispositions of individual members", and that "organisations are not people".

To a person who lives in a world of logic and rationality, at first glance the symbolic-cultural frame appears not to carry much weight. According to the symbolic framework, what is assumed to be rational is not as rational as it appears and is actually symbolic in nature. Tests and interviews are established elements of organisational practice. According to the symbolic approach, the data produced from these is of doubtful validity; but the process communicates a sense of exclusivity and fairness to those selected. This approach thus rationalises the irrational aspects of organisations for analysts. Rational systems pursue the prediction of outcome from the starting block of activity. The symbolic system on the other hand, looks at the outcome and attempts to explain the cause of it. This is explained by man's need to have a sense of completion and a need to give meaning to events (Bolman and Deal, p 148- 18).

As can be seen, the structural-rational frame dwells in the cold, rational realm, and the symbolic-cultural frame belongs to an almost supernatural plane. The former approach does not consider the effect of humans and is relatively unitarist in analysing organisations. Argyris' (17, p 76-0) critique of Blau, emphasizes that the latter does not consider the separate components of the organisation, i.e. the human perspective. Argyris (157, p 6) highlights that it is next to impossible to understand humans, as a result of which understanding organisations is also difficult. The latter frame is reminiscent of humans in the ancient times- superstitious and seeing omens in the way the wind blows or the flight of a bird. It may lack rationality, but it helps to explain some outcomes which would otherwise not make sense. It thus provides an alternative perspective. The political approach complements and links the rational pragmatic side, as illustrated by the structural approach, as well as the irrationality of humans, as exhibited by the symbolic frame. For this reason, it is very useful to understand the nature of power and politics in organisations.

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For expedient understanding, it is necessary to define these terms. According to Cavanaugh (184, p 10-1) power is analogous to a risky investment where the source must consider the costs and benefits of using the power. Therefore, power can be considered to be potential energy, the sources of which are various (as will be seen). According to Kakabadse and Parker (184, p 5) politics are the interactions that ensue as a result of the exercise of power to achieve the desired outcome. They also suggest that politics can also be used to increase a party's power.

Bacharach and Lawler (180, p 1) argue a convincing case for treating dependence as a formal dimension of power. That is, true power is vested in one who has others dependent upon him. This link is alluded to in The Bases of Social Power by French and Raven (168, p 5-6) in which they propose five sources of power. They are namely, reward power, coercive power, legitimate power, referent power and expert power.

Reward power refers to the carrot approach, whereby A who exerts power over B is able to reward B and thus B does what A wants in anticipation of reward. An example is piecework at a factory.

Coercive power on the other hand is the stick approach, whereby B is motivated to comply with A's wishes so as to reduce punishment. Examples of this form of power can be observed through bullying at the workplace and rumour and gossip. By not obeying A, B can be subjected to bullying and/ or victimisation by discrediting rumours, whether professional or social.

Legitimate power stems from the internal values which B carries. These dictate that A has a legitimate right to influence B which the latter is obliged to accept A's. A monarch's authority over his subjects exemplifies this. Organisational citizenship behaviour may be an effect of A, an employee, acknowledging that the organisation has the right to direct his behaviour. Thus A performs above and beyond expectations.

Referent power can be equated to charisma. As a flame to moths, people with referent power are attractive such that other people wish to identify with them. People who exhibited such characteristics were Mahatma Gandhi and Adolf Hitler.

Expert power exists because B assumes A to be an expert in his field and in deference accepts A's decisions in his field of expertise. A good example that applies to organisations is the control of technology. Mann (15, p 10) comments that by "masculinising" computers, men deny women from being able to use technology as a source of power.

It should also be analysed whether one basis of power is more desirable than another form. It can be concluded that reward power is more desirable than coercive power, because a person would cease performing the desired action the moment the threat of punishment is removed. However resistance would be lesser in the case of reward power, because it is perceived to be an advantageous situation. Amongst the other three bases of power, legitimate power appears to be the most stable, as it is a result of deep seated values which have been ingrained into the psyche of the people. Expert power only lasts as long as one preserves the mirage of superior knowledge. For example, A might be the first in the organisation to learn a new technique. As long as the rest of the organisation remains unfamiliar in the technique, they will defer to A. Once the scales are more balanced, A loses expert power. Therefore, A's interest is in restricting access to the technique, making himself indispensable. Referent power is by definition elusive and thus is most transient. If someone else comes along who is more charismatic, and attracts A's followers, A loses referent power.

Why is power so important? Hickson and McCullough (174, p 11) claim that "Power is the essence of organisation". The cold reality is that the need for resources in an organisation is not matched by sufficient supply. As such, an "invisible hand" would have to determine how the resources will be allocated (Bolman and Deal, p107). "Might is right" goes the old adage. Therefore the party with the most power can decide how the resources should be allocated. Power is accumulated through politics, and the party with the best strategy accumulates the most power. The party gains control of the available resources, which enables them to implement their course of action.

There is debate regarding the place of politics in organisations. In a survey that Pfeffer (1, p 14) examines, 55.1% of managers believe that politics are detrimental to organizational effectiveness and 48.6% feel that top management should try to eliminate politics within the organisation. However, 8% believe that successful executives must be good politicians and 6.8% believe that one has to be political in order to advance in an organisation. The above results highlight that even though politics is viewed as "dirty" and people claim to not want it, it is here to stay. Buchanan and Badham (1, p 610) start their paper by quoting an interviewer and a manager. In it, the interviewer says that managers claim that organizational politics are a distraction and they are not paid for it. To which the manager replies that the interviewees are lying, as they only achieved their position with their skill in politics. Lacking such political skills will leave them lagging. Therefore, as long as one person plays the political game, the rest have to play along, or they will be left behind.

There is an element of conflict in politics, which arises due to the scarcity of resources, as highlighted above. In order to reduce conflict, there has to be a clearly dominant group. What happens when no one group has enough power to get what it wants?

Since there are instances when the scales of power are balanced, coalitions are formed to tip the scales. Tivey comments that an organisation should be thought of "as a coalition of many groups, constantly changing in composition, strength and relationships…" (178, p1). Bolman and Deal (184, p 111) add on that the groups have different objectives and resources, and will attempt to bargain with other groups to form coalitions, with the intended end result of influencing the goals and decisions of the organisation. Since the idea of forming coalitions is to increase a group's power, we can infer that the bargaining process is but a political act that illustrates the dimension of compromise in politics.

The constant instability of organisations is a product of politics. Just as a system in chaos tries to get back into equilibrium, no group likes to be powerless and would thus take action to ensure that its position will be secure. This translates into a constant jockeying for position (Bolman and Deal, p 1).

Chief executive officers (CEOs) of companies may be viewed as all powerful, but this is not true (Bolman and Deal, p 117). They are consummate politicians who have learnt the art of maximizing profits for shareholders whilst at the same time being sufficiently generous with wages to ensure happy employees. This is not the only balancing act that CEOs have to perform. They are called upon daily to make choices, the consequences of which reverberate amongst everyone within the organisation. For example, backing group A over group B in a competition for resources runs the risk of not having the latter's support in a later situation in the future. Therefore the CEO has to make decisions based on both long term and short term considerations. Knowing that compromise is necessary, parties will ask for more than what they need with the hope of getting their actual requirements. It is important to note that power need not just be hierarchical. The CEO is de jure and de facto, the head of the organisation. However the CEO depends on the subordinates to get the work done. Usually, the subordinates can use expert power to subvert the CEO's wishes, if they do not wish to do the required job. CEOs have to understand the reality of the situation, separating fact from fiction. They aim to minimise conflict, knowing the limitations of their power. As such understanding and implementation of politics is important.

Thus far, the other major perspectives in viewing organisations, the structural-rational frame and the symbolic-cultural frame, have been briefly addressed. The main features and the shortcomings of the two frameworks have been noted. The second part of the essay has dealt with the role that power and politics play in organisations. The nature of power has been elucidated, through a brief description of French and Raven's five bases of power. The nature of politics has been expanded, with a study of conflict and compromise and of how politics is needed to maintain or swing the equilibrium of power. The importance of politics has been illustrated through the example of chief executive officers. In conclusion, whilst politics may often be considered a taboo, it penetrates all organizations thoroughly, thus rendering an understanding of power and politics pivotal to an exploration of organisations.

Argyris, C. 157, Personality and Organization The Conflict Between System and the Individual, Harper & Row, New York.

Argyris, C. 17, 'Peter Blau' in Salaman, G. and Thompson, K. (eds) People and Organizations, Longman for Open University Press, London, p 76-0.

Bacharach, S. and Lawler, E. 180, Power and Politics in Organizations, Jossey-Bass Publishers, San Francisco.

Blau, P. 174, On the Nature of Organizations, John Wiley & Sons, New York.

Blau, P. and Schoenherr, R. 17, 'New Forms of Power' in Salaman, G. and Thompson, K. (eds) People and Organizations, Longman for Open University Press, London, p 1-4.

Bolman, L. and Deal, T. 184, Modern Approaches to Understanding and Managing Organizations, Jossey-Bass Publishers, San Francisco.

Buchanan, D. and Badham, R. 1, 'Politics and organizational change The lived experience, Human Relations, vol. 5, no. 5, p 60-6

Cavanaugh, M. 184, 'A Typology of Social Power' in Kakabadse, A. and Parker, C. (eds) Power, Politics and Organizations A Behavioural Science View, John Wiley & Sons, Chichester, p -0.

French, J. and Raven, B. 168, 'The Bases of Social Power' in Cartwright, D. and Zander, A. (eds) Group Dynamics Research and Theory, Tavistock Publications, Wiltshire, p 5-6.

Hickson, D. and McCullough, A. 174, 'Power in organizations' in Structure and System Basic Concepts and Theories, Open University Press, London, p -0.

Kakabadse, A. and Parker, C. 184, 'Towards a Theory of Political Behaviour in Organizations' in Kakabadse, A. and Parker, C. (eds) Power, Politics and Organizations A Behavioural Science View, John Wiley & Sons, Chichester, p 87-108.

Mann, S. 15, 'Politics and Power in Organizations Why Women Lose Out', Leadership & Organizational Development Journal, Vol. 16, No. , p -15.

Pfeffer, J., 1, Managing with Power Politics and Influence in Organizations, Harvard Business School Press, Boston.

Tivey, L. 178, The Politics of the Firm, St. Martin's Press, New York

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Bangladesh Cyclone

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Bangladesh Cyclone 0B, April 11.

Another cyclone struck the Chittagong region in Bangladesh in 11 killing over 18,000 people and causing damage in excess of 1.5 billion dollars. The tropical cyclone devastated the coastal area southeast of Dacca with winds in excess of 10kts and a 0 foot storm surge.

On April , 11 , a cyclone with a velocity of 5 kilometer per hour, hit the coast of Chittagong. Nearly 1 40,000 peopledied mostly due to the storm surges which travelled through the canals. Flooding was so high that it receded several days after the storm hit.

On April , 11 another devastating cyclone would hit Bangladesh. On the Saffer-Simpson hurricane scale this storm ranked as a strong Category 4 with sustained wind of 145 miles per hour with a storm surge of 0 feet. It was the strongest tropical cyclone to hit Bangladesh this century, see Figure (Cobb 1). This storm would have devastated any place it hit, but it hit the coast of Bangladesh where people just could not get out of the way. Over 1,000 people were killed with 10 million going homeless (Cobb 1). Crops, cattle and livelihoods were all destroyed

The 11 disaster has forced the government to build more shelters, but they are only building hundreds when thousands are required. Also, efficient warning systems are still years away. Unfortunately, most people of Bangladesh still have no way to protect themselves from this kind of disaster and are not likely to for many years to come, if ever.

PHYSICAL FACTORS

1. Bay of Bengal is funnel shape, so water is confined into a narrower area

. Warm seas 6 C- much evaporation and latent heat - giving energy to the storm

. Away from the equator so Coriolis affect causes circular pattern of wind.

4. Coastline - lowlying land - m above sea level - delta of the Ganges, crossed by several large rivers

SHORT TERM EFFECTS 11

11 - 78mb storm surge of 6 - m at 1.45 am, killing 1 600 people, including 0000 who stayed in spite of warnings.

8 % mud homes destroyed

Killed half million animals

Destroyed roads and bridges

LONG TERM EFFECTS 11

Salt water ruined soil for years, destroyed crops, led to food shortages,

Dirty water - deaths due to typhoid etc

Money used on disaster relief and not on development projects/ education/ health etc

Tropical cyclones are frequent in the Bay of Bengal. Immediately pre-monsoon, and immediately post-monsoon periods are the seasons when cyclones and depressions form in the Bay of Bengal. Bangladesh has the worst record of cyclones and storm surges in the world. They destroy crops, damage infrastructure, homes and vital installations, and cause widespread health hazards for the people. Storm surges create both short and long-term problems because the salt water ruins the soils. They occur frequently and in such magnitude in Bangladesh that they have multiplied the problem of poverty and seriously challenged the efforts of the country towards self-reliance. Occasionally, tropical cyclones also cause enormous numbers of casualties. The cyclone disasters in 170 (00,000 dead) and 11 (18,000 dead) are among the worst natural disasters in the world.

Dozens are dead and thousands have been left homeless in the wake of a powerful cyclone that struck the southeastern coast of Bangladesh and the port city of Chittagong on Monday.

At least 67 people were killed along the 50-mile coast, where tidal surges six feet high swamped islands and flooded farms, The Associated Press reported. Initial reports had said that more than 50 people perished. Most of the fatalities were in Chittagong, Bangladeshs second largest city.

Casualty and damage reports remain incomplete. Action by Churches Together (ACT) has received a report that as many as 500 may have died.

Whatever the final casualty figure, mitigation efforts appear to have saved countless lives. At least a half-million people fled their mud and thatch homes for safety in shelters built after a 11 storm that killed some 1,000 people.

Massive relief efforts by the military and the Red Crescent Society, which mobilized ,000 volunteers, are under way in the affected areas, which included Maheshkhali Island, an offshore island struck by a tornado following the cyclone. Among the worst-hit areas were St. Martin, a tiny island of 6,000, and Teknaf, home to ,000 Muslim refugees who have fled persecution from the Burmese army and who live in tents.

More than million people live in high-risk areas along the coast. Cyclones in the area have killed 1.5 million people in the area since 170.

The Christian Commission for Development in Bangladesh (CCDB), the partner in Bangladesh for CWS and ACT, reports that in the areas around Cox Bazar and Teknaf, some 40,000 people had sought refugee at its cyclone shelter.

CCDB is conducting assessments of the affected areas and will provide additional information by mid-week, according to ACT. In the meantime, CCDB is currently transporting relief supplies from its emergency stocks to the affected areas. Initial observations by CCDB indicate that emergency distribution of food, medicines, blankets, clothing and cooking utensils will be necessary for at least 0 days.

ACT is expected to issue an appeal by mid-week, and CWS is prepared to support the appeal by channeling funds directly to ACT. To give your input, see contact at end of bulletin.

Please note that this sample paper on Bangladesh Cyclone is for your review only. In order to eliminate any of the plagiarism issues, it is highly recommended that you do not use it for you own writing purposes. In case you experience difficulties with writing a well structured and accurately composed paper on Bangladesh Cyclone, we are here to assist you. Your cheap custom college paper on Bangladesh Cyclone will be written from scratch, so you do not have to worry about its originality.

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Accidents

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Jeyaraj Hershelle Gibbs was done in by peer pressure. When his Captain Hansie Cronje someone he adored and looked upto asked him to play badly to underperform in a cricket match in the fifth one-day international against India in Nagpur on March 1, 000, if he was interested in pocketing $ 15,000 he was shell shocked! Stunned. Startled. For one, Hansie Cronje was professed to be a follower of Christ, a profession he did not share. Second, as a Cape-colored young player in the predominantly white South African cricket team, he did not expect his white captain, whom he revered to single him out to apply peer pressure. Third, having come from a disadvantaged background this offer seemed like a temptation too mouth-watering to resist. Gibbs caved into the peer pressure exercised by his captain on him. I just thought, If an outspoken follower of Jesus, in his backsliden state and stupor, could apply peer pressure on an unbeliever, you can imagine the amount of peer pressure that can come from unbelievers on believers! Peer pressure. Each day it jabs at you as you rub shoulders with your pals at High School. Time and again it nudges you as you walk hands on shoulder with your buddies at College. Repeatedly it bumps into you as you as jostle with the people at your work-spot. There are friends in your world that pressure almost force you, prod you to do things that you pretty well won't please the Lord. "There's nothing wrong if you have a puff," your comrade goads you as he thrusts a Cigarette into your hands. "A sip of Rum won't rub away your saintliness," your associate remarks in an attempt to make you somehow join him in drinking. "What's your opinion on Him? Come on speak up!" your mates coax you to join their round table conference where nothing but backbiting and gossip is going on. "If you are really a man you should be able to use those four-letter words!" you are told by you companion. And you feel the tug to become as foul-mouthed as the fellow next you is. "You really haven't lived if you did not go to this salacious site," your Internet-crazy chum says cajoling you to copy his porn-site visiting habit. 7% of young people who said they engaged in pre-marital sex voiced that they did it to 'fit in or be cool' (according to a study). Well, don't tell me that you haven't faced peer pressure in your life and existence. You certainly have. And absolutely will. What do we do we our buddies burden us to do things that our Master won't have us do? Clueless? Got no answers? Well in God's Word we certainly have some clues and answers to this pereniel youth problem. Want to hear them? 1. TAKE! We must have first take what the Bible has to say about the subject under discussion peer pressure. Did you know that there is a direct command in the Bible that we must not bow to peer pressure? Having no knowledge on what God has to say about a subject can destroy us, prophet Hosea warns (Hos 46). The Bible does not mince with words when it says, "Do not join a crowd that intends to do evil. When you are in the witness stand, do not be be swayed by the opinion of the majority" (Ex ). Caleb took those words from the Law of Moses pretty seriously it seems. Otherwise these daring words would not have flowed from his mouth when he stood in the witness stand with the entire nation of Israel watching him, following his crew's return from scouting the land of Canaan "Let's go at once to take the land. We can certainly conquer it!" This was in direct contradiction to the report given by the rest of members of the scouting crew of Israel to Canaan. They all were unanimous in saying, "We can't go up against them! They are stronger than we are! The land we explored will swallow up any who go to live there. All the people we saw were huge. We even saw giants there, the descendents of Anak. We felt like grasshoppers next to them, and that is what we looked like to them!" (Num 10-). But Caleb refused to bow to the sheer peer pressure that would have been mounting on him to alter his report so that it too would sound negative like his colleagues' were! Caleb was forty years old when this event happened an extremely youthful when you take into consideration that people lived for many hundreds of years in those times (Num 146). Oh for more Calebs in this crooked and depraved generation of young people who will take God's command that we must not follow the crowd in doing wrong seriously! At least on three occasions Moses warned the people of Israel must not bow to the peer pressure to follow the perverted way of people they would rub shoulders with after they entered the Promised Land, Canaan (Ex 4/Lev 18/Lev 0). But the people of Israel did not take this categorical command of God earnestly and therefore suffered the consequences terrible consequences. I pray that we youngpeople will not follow their lousy example. The Roman governor of Jerusalem Pilate knew that Jesus had not committed any crime that was worthy of crucifixtion. He had lengthy debates with the Jewish leaders arguing that Jesus was "innocent" (Luke 14). In fact, the Scriptures record that "he wanted to to release Jesus" (Luke 0). He tried to suggest to the crowd that had gathered to hear his verdict regarding Jesus that it would be best to release Jesus after a mild flogging. Just before he was to announce his judgement concerning Jesus his wife sent word to him to imploring him to leave the innocent Jesus alone. But we know what he did. We've read what he did, haven't we? "But the crowd shouted louder and louder for Jesus' death, and their voices prevailed. So Pilate sentenced Jesus to die as they demanded" (Luke ,4). Simply put He followed the crowd in doing wrong. He did not have the moral courage to stick his neck for what he knew was right. He stooped before peer pressure notwithstanding an inner urge he shouldn't have. He bowed before peer pressure despite his best intentions not to do so. His action did not measure up with his intension because of the pull of the partisan crowd. Sad. Deplorable. But it happens all the time. In the life of young people, I mean. You really did not want to watch that filthy movie. You honestly did not want to swear and abuse. You truly did not want to copy in the examination. You never wanted to get drunk in the first place. All noble intensions. But you gave away unable to defy the crowd that was draging you to do all these and much more. But you slipped and slided away powerless to face the lure of your corrupting class blokes. Like Pilate did. Pilate, are you reading this article? If you are, let this writer challenge you to take the word of God that we must not follow the crowd in doing wrong soberly. Earnestly. . MAKE! Making Jesus as our best pal ever is the best defense against the lures of Peer Pressure! Wondering how? Have a good look at Peter and you get to know. There were times when Peter and Jesus were close and cozy. Peter mind you was willing to even die for Jesus. Then suddenly Peter ended up denying Jesus.Three times out. What went wrong? Simple. Mathew records that when Peter was following Jesus he was following him from "far behind" after his arrest (Math 658). Mathew I believe meant more than a geopraphical distance. He meant there was a spiritual distance between Jesus and Peter. He was drifting away from a warm and wonderful relationship with his Master. After a short while later, Peter ended up denying Jesus (Math 66-75). This was the message that crystalized in my heart as I kept reading Mathew 658-75 "If you follow Jesus from a distance you would soon end up doing things that would displease him." If only Peter had maintained his closeness with his Master Peter would have withstood the pressure put on him as he sat in the courtyard with several others who were not clearly in sympathy with Jesus. Peter was hanging out with a crowd hostile to Jesus without being close to Jesus. A potentially deadly combination to bust anyone's spiritual fuse. The result was predictable he ended up swearing that he did not know the Man who first sentence to Him was to make him known ("Come, I will make you fishers of men!"). Have you made Jesus your best friend as yet? Well if there is anyone who can be called "A Friend who sticks closer than a brother," it's got to be Jesus. And when stick close to him the pressure from our pals to do things that displease Him will dwindle away. I bet. How do we get close to Jesus? By spending a lot of time with him. By slaking in his Word. By taking the delibrate off from our busy worlds and standing still in his presence to have heart to heart talks with him. Only sin will increase the distance between him and your (Isa 5). Nothing else. So keep short accounts with Jesus. Race back him each time you trip and take a dip in his precious blood (I John 17-). Then you can handle peer pressure. Definitely. . STATE! State where you stand in clear cut terms with your buddies right from the start of your friendship. If you did that trust me they would often not pull you to do things that dishonor God. I learnt this from Daniel and his three pals. Notice that Daniel and his pals were trained for three long years in the University of Babylon (Daniel 15). But the decision that Daniel and his friends make that they would not compromise when it came to their diet came promptly with in the first 10 tens days of those three years (Daniel 11). We need to take the decision not to compromise with the wayward ways of our worldly college-mates immediately. Implicitly. Quickly. Straightaway. If Daniel had eaten the defiled King's diet for one year and then suddenly told his boss that he wanted to abstain from that diet, he would have been given a kick on the seat of his pants! Oh yes! But since the decision came very promptly, the eunuch was sort of forced to take his request seriously! Daniel stayed in Babylon for about 70 years. Daniel 11 and 11 gives us a clue in this regard. The number of years between the third year of King Jehoiakim's reign to the first year (the third year actually, see 101) of King Cyrus was the period in which Daniel stayed in Babylon and served which added up to 70 long years. The decision he took not to compromise in the first 10 days of his stay in Babylon, made it easy for him to be faithful the remaining 6 years and 55 days! Many a time, our decision not to compromise comes far too late (after we have already compromised a little!). To the best of my knowledge my colleagues in college never once offered me a cigar to smoke or a beer to drink. Never once they have invited me to watch the filthy movie they had rented a video to watch. I will tell you why. Right from the time I joined college I made my stand clear on all of these things. In fact I lead Bible studies in the hostel explaining why God does not wink at such activities. Once they knew my stance on these kinds of things they never pressured and pushed me to join them while they did them. 4. BREAK! In order to escape the deadly effects peer pressure can make in our lives there are some friendship (actually fellowships) we just got to break. That is right destroy outrightly! But I can almost hear you arguing, "But even Jesus was called as a 'friend of sinners!' " Of course he was! But his closest pals were never the cheating tax-collectors and the captivating prostitutes but Peter, James and John three men who left their all to follow him and later would not hesitate to die for him! In other words Jesus tried to lift the sinners to his level in the times he spent with them he never stooped to their level. His goal of mixing with them freely was to evangelise them and not let his morals be eroded by them! Also, we must note that he reserved his thick friendship only for his disciples. In fact he met them "often" in an olive grove something he did not do with his "sinner" friends (John 18). Following the model of Jesus we can have a circumspect friendship with our unbeliever pals without having close fellowship (while reserving that with friends who closely walk with the Lord)! He is "the grace of God who has appeared to all men bringing salvation" who teaches us to say "No" to friends who call us for "ungodliness" thereby helping us to live self-controlled, upright and godly lives in this present age (Tit 11,1). Ask Amnon how he hatched the wicked plot to rape his half-sister, he would say that the outrageous idea was given to him by his "very crafty friend" Jonadab (II Sam 1). Ask Rehoboam why he brushed aside the sensible advice to ease the great pressure his father Solomon put on the people of Israel. He would talk about another kind of pressure peer pressure. His youthful buddies boosted his ego and tutored him to reply to a delegation that had come to meet him in this harsh manner "My little finger is thicker than my father's waist if you think he was hard on you, just wait and see what I'll be like! Yes, my father was harsh on you, but I'll be even harsher! My father used whips on you, but I'll use scorpions!" (I Kings 11-14). Haman, the official who served King Xerxes did not even notice that Mordecai the Jew did not bow down before him or show him respect. Only when the Palace colleagues of his poisoned his mind in this regard he started noticing it (Esth 1-5)! And then he went about hatching a plot to finish him off. It all started with a seemingly innocent remark by his Palace buddies, "Hey, did you notice that the Jewish fellow at Palace gate does not bow down before you when the rest of do?" King Darius the Mede was a man good at heart. But the administrators and princes serving him flattered him to sign an order that only he should be worshipped in his land. He signed it failing to see that it was actually part of a well-thought-of plot to put Daniel into trouble (Dan 61-). Oh how many a time has a Jonabads or his kind lured many a Christ-following youth to sin? Countless times. What is the solution? It is to mercilessly severe yourself from friends who seduce you to give a finger to your devotion to Christ. That is what Paul has taught us to do. Paul warned that the Corinthian believers must steer clear of some folk who argued that one could just feast and get drunk enjoy life to the full the reason being that "tomorrow we die" (and there was no resurrection from the dead) (I Cor 15). He plainly wrote, "Don't be fooled by those who say such things, for 'bad company currupts good character.' Come back to your senses and stop sinning. For to your shame I say that some of you don't even know God" (I Cor 15-4). One version puts it this way, "Don't let yourself be poisoned by this anti-resurrection loose talk." What Paul was teaching the Corinthians was in line with a contemporary proverb that goes, "If you sleep with dogs you will get fleas!" Jesus would agree with Paul's suggestion that we should cut ourselves from currupting chums for he said, "If even if your eye causes you to sin, pluck it out…" What was Jesus getting at? It is probably this "Your friend may be as dear to you as your eye it. But cut him out if he causes you sin against me!" We may be branded as "Holy Joes" if we did that, but we must take it in our stride. We may be labelled as a "Museum Piece" it we did that, but that should not shake us one bit. Rewind. I think of Lot. Lot had pleaded, "No, my friends. Don't do such a wicked thing," with those perverts in Sodom and Gommorah demanded that he let out his two guests so that they could have homosexual relations with them. This was the stinging and sarcastic reply he got from them "Stand back! Who do you think you are? We let you settle among us and now you are tyring to tell us what to do! We'll treat you far worse than those other men!" (Gen 16-). They even went to the entent of attacking him for giving them advice (Gen 1). Cross over to the New Testament. Did not our Lord say, "All people will hate because of your alliegience to me"? Jesus predicted that each of his followers would encounter peer pressure! Instead of preaching, "If the world hates you…" Jesus preached, "When the world hates you…" did you stop to notice (John 1518)? Paul was cocksure that the world we live in will try its level best to "squeeze us into into mold" (as a modern translation of Rom. 1 goes). e, anytime to anyone!

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Action versus words

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Action Versus Words

Nonverbal communication, what we do not say, can cause as many problems as what we do say in everyday life. We are often quite aware of the effects of our words because we can see the expression or hear the response. The effects of what is not said may be much more restrained, but they are critical to our success or failure in an organization.

You may have observed many Asians, whether they are relatively new immigrants or well-assimilated Asian Americans, still display many of the delicate nonverbal communication signals carried over from their childhood. In many Asian cultures, for example, it is ill mannered to look someone in the eye for too long, especially a person you have just met or you consider being in a superior position.

In the American culture, however, not looking someone in the eye while addressing a person is considered rude or disrespectful. I dealt with this situation after moving to United States in the first few years, and while I was a good performer at work, when placed in situations of face-to-face confrontation, I tended to look directly at my superior very briefly before averting my gaze. It made my boss wonder at APAC Telecommunications Services, if something was wrong with him or his management style. My failure to make eye contact was also adversely affecting the way I was coming across to my peers.

I was practicing what I felt was the polite way to respect my superior, and my boss was misconstruing my behavior and concluding that I was either being dishonest or absolutely insecure. After all in American culture, if people divert their gaze when confronted with a tough question or pressing issue, the immediate tendency is to assume they are trying to mislead or hide something.

Another observation I would like to make is regarding the email. The biggest challenge with this medium is that a written message requires the reader to imagine nonverbal behavior, and it must come entirely from interpretation with minimal factual basis or visual signals.

For example, when you send a message, the recipient cannot tell how he or she is feeling unless we say so, and even if we spell it out, the intensity of our feeling is lost. All they get is our words and their prior hallucinations about who we are as a person. So, if you notice that you are getting dug in or angry in the face of something you just read on your computer screen, perhaps you should consider taking sometime before sending a reply. You may also want to pick up the phone and call the person who have send you the message, or arrange for a face-to-face meeting. Just because a conversation started in E-mail does not mean it has to end that way.

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Huch berry finn-American hero

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Racism and slavery - One may wonder why Mark Twain would choose to write an antislavery novel some twenty years after the end of the Civil War. By the early 1880s, Reconstruction, the plan to put the United States back together after the war and integrate freed slaves into society, had hit some shaky ground, although it had not yet failed outright (that wouldnt occur until 1887, three years after the publication of Huck Finn). Still, as Twain worked on his novel, race relations, which seemed to be on a positive path in the years following the Civil War, once again became strained; Jim Crow laws, designed to limit the power of blacks in the South, began a new, insidious effort to oppress. Twain made a powerful decision when he chose to describe a system that no longer existed, when doing so could just lead the unsympathetic reader to claim that things had gotten much better for blacks.

One way to analyze this decision is to read slavery as an allegorical representation of the condition of blacks in the United States even after the abolition of slavery. Just as slavery places the noble and moral Jim under the control of the white man, no matter how degraded that white man may be, so too did the more insidious racism that arose near the end of Reconstruction oppress black men for illogical and hypocritical reasons. However, the new racism of the South, less institutionalized and monolithic, was also much less easy to critique. Slavery was a tough practice to justify; but when white Southerners enacted racist laws or policies under a professed motive of self-defense against newly freed blacks, far fewer people, Northern or Southern, saw the act as immoral. In exposing the hypocrisy of slavery, Twain demonstrated how racism distorts the oppressors as much as it does those who are oppressed. Just as the South has never entirely escaped the legacy of slavery, this theme, articulated so subtly by Twain at such an early time, has continued to animate Southern writing throughout the twentieth century, most particularly in the work of the great Southern writer William Faulkner.

Education, both intellectual and moral - By focusing on Hucks education, Huck Finn fits into the tradition of the bildungsroman a novel of maturation and development. An outcast, Huck distrusts the morals and precepts of the society that labels him a pariah and fails to protect him from abuse. This apprehension about society, and his growing relationship with Jim, lead Huck to question many of the teachings that he has received on race. Time and time again, the reader sees him choosing to go to hell rather than go along with what hes been taught. Huck bases these decisions on his experiences, his own sense of logic, and what his developing conscience tells him. On the raft, away from civilization, Huck represents a kind of natural man. Through deep introspection, he comes to his own conclusions, unaffected by the accepted, and often hypocritical, precepts of Southern culture. Early in this novel, Huck learns to read booksa skill that later serves him well in a literal sense; by the novels end, Huck has learned to read the world around him, to distinguish good, bad, right, wrong, menace, friend, and so on. His moral development is sharply contrasted to the character of Tom Sawyer, who is influenced by a bizarre mix of adventure novels and Sunday-school teachings, which he combines to justify his outrageous and potentially harmful escapades.

Civilized society - When Huck plans to head west at the end of Huck Finn to escape further sivilizing, he is trying to avoid more than having to take baths regularly and going to school. Throughout the novel, Twain depicts society as a structure that has become little more than a collection of degraded rules and precepts that defy logic. This faulty logic manifests itself early, when the new judge in town allows Pap to keep custody of Huck. The judge privileges Paps rights to his son over Hucks welfare. Clearly, this decision comments on a system that puts a white mans rights to his propertyhis slavesover the welfare and freedom of a black man. Whereas a reader in the 1880s might have overlooked the moral absurdity of giving a man custody of another man, however, the mirroring of this situation in the granting of rights to the immoral Pap over the lovable Huck forces the reader to think more closely about the meaning of slavery. In implicitly comparing the plight of slaves to the plight of Huck at the hands of Pap, Twain demonstrates how impossible it is for a society that owns slaves to be just, no matter how civilized that society believes and proclaims itself to be. Again and again Huck encounters individuals who seem good (Sally Phelps, for example), but Twain takes care to show us that person as a prejudiced slave-owner. The shakiness of the justice systems that Huck encounters lies at the heart of societys problems terrible acts go unpunished, yet frivolous crimes, such as drunkenly shouting insults, lead to executions. Sherburns speech to the mob that has come to lynch him accurately summarizes the view of society given in this book rather than maintaining collective welfare, society is marked by cowardice, a lack of logic, and profound selfishness.

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I witnessed a fight

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Gail saw the car pull up in front of the house with its lights off. She saw her sister, Lynne, get out of the car. Lynne closed the door with a soft click and waved goodbye without saying anything. She watched her friends drive off. Gail looked out the window at the streetlight. She felt kind of sad and thought, Why doesnt she just come home on time? It would be so much easier.

Lynne stood under the streetlight for a long time looking at the front door of our house. She doesnt want to come inside, Gail thought. She is probably thinking that Dad is waiting for her. She probably thinks he is watching her out the window, but its just me. Gail heard something amd shifted her weight slowly in the darkness to look behind her. The hall light was on again. The light sliced under the door and she saw the shadows of her mothers slippers wearily passing by. She looked out the window again. She cant stay out there all night, Gail thought. She doesnt know that Dad isnt home.

Gail slid up to the bedroom door and touched the cold knob. She thought about going out for a second and then decided that shed better not when she heard the front door creak open. Lynne always said that she figured Dad didnt oil the hinges just so hed know when she got home at night. Gail slid her feet back toward the bed and held her breath so she could hear it all.

Where have you been, young lady? Its past midnight!

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I, uh, we had a flat tire...

Why did she use that excuse, Gail thought. She used that last week.

Her moms voice broke the silence...Thats a lie! I know its a lie! Youre always telling lies. At least you could think up something more original.

No! Its the truth. Thats what really happened!

There was another long silence. Gail thought of her sisters face. It was probably beet red. She crept up to the door again and pulled. It wasnt latched so she pulled it open just a crack. Her mothers face looked soft and old. She ran her fingers throught her hair and rubbed her pencil-thin eyebrows. Gail thought her mother must have remembered that they had almost this identical conversationi last Friday night because she clenched her fist and shook it. Gail ducked her own head and covered her face. But her mother stopped and wrapped her arms around Lynne instead.

Your father is out looking for you. lauries Dad is with him. Weve been worried sick. Mom wasnt screaming now, but she was crying.

Dad would be coming home any minute. Just the thought of more angry words make Gails stomach churn. Maybe i can do something to make things better before he gets here, she thought.

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